Returns & Damage

Draft — not yet reviewed. Items in [brackets] are waiting for the studio to confirm.

Made-to-order prints

Each print is produced for your order. [KARI TO CONFIRM — whether change-of-mind returns are accepted, and on what terms]

Damaged or defective prints

If your print arrives damaged or with a print defect, send us a photo of the print and the packaging and we will reprint and reship it at no cost. You do not need to send the damaged piece back. [KARI TO CONFIRM — how many days after delivery damage must be reported]

Order changes and cancellations

[KARI TO CONFIRM — whether an order can be changed or cancelled before it is sent to the lab]

Refunds

Approved refunds go back to the original payment method through Stripe. [KARI TO CONFIRM — timing and any non-refundable costs]

Contact

[KARI TO CONFIRM — studio contact email]